Error Codes

The SW services return an error code in case of an error in the request. This error code is included in the ‘message’ field of the JSON response object (except for SOAP services) and can be an error code from the SAT’s error arrays or an internal error code.

Note: Messages will appear in Spanish when they occur.

Example:

{
  "message": "AU2000 - El usuario y/o contraseña son inválidos, no se puede autenticar el servicio.",
  "messageDetail": null,
  "data": null,
  "status": "error"
}

‘Timbrado’ Common Errors

Code	Message
CO1000	Uncontrolled Error. If the issue persists, please contact technical support for assistance.
CO1001	Plugin Name not Declared Correctly.
CO1002	An xmlns:{plugin} attribute of a plugin is not found at the Receipt level.
CO1003	The namespace and/or public schema URL of a plugin is not found at the Receipt level.
CO1004	The xmlns:{plugin} of a plugin is found at the Complement level.
CO1005	The namespace and/or public schema URL of a plugin is found at the Receipt level.
CC2001	1 It is not possible to validate the plugin because it is not in force.
CC3001	A namespace and/or public schema URL (xsi:schemaLocation) of the CFDI is not found at the Receipt level or is not valid.
CC3002	The value of the xmlns:cfdi attribute is not valid according to the version of the CFDI.

‘Timbrado’ CFDI Errors

Code	Message
301	The structure of the receipt is incorrect.
302	The issuer’s seal is not valid.
303	The RFC of the issuer’s CSD does not match the RFC listed as the issuer in the receipt.
304	The issuer’s CSD has been revoked.
305	The issuance date is not within the validity period of the issuer’s CSD.
306	The key used for sealing must be a CSD.
307	The receipt contains a previous stamp.
308	The issuer’s CSD has not been signed by one of SAT’s Authority Certificates
401	The date range of the generation date should not exceed 72 hours for stamp issuance.
402	The issuer’s RFC is not in the taxpayers’ regime (Regime validation list) LCO
403	The issuance date of the receipt must be after January 1, 2011.
CFDI3307	Duplicate stamp. The provided customId is duplicated.

‘Timbrado’ ‘Retenciones’ Common Errors

Code	Message
T302	The issuer’s seal is not valid.
T303	The RFC of the issuer’s CSD does not match the RFC listed as the issuer in the receipt.
T304	The issuer’s CSD has been revoked.
T305	The issuance date is not within the validity period of the issuer’s CSD.
T306	The key used for sealing must be a CSD.
T401	The date range of the generation date should not exceed 72 hours for stamp issuance.
T402	The issuer’s RFC is not in the taxpayers’ regime (Regime validation list) LCO.

Cancellation

Code	Message
CASD	‘Acuse’ without specific description.
CA203	Fiscal Folio Not Corresponding to the Issuer.
CA204	Fiscal Folio Not Applicable to Cancellation.
CA205	Fiscal Folio Does Not Exist.
CA206	UUID does not correspond to a CFDI in the Primary Sector.
CA207	Cancellation reason not specified or the reason is not valid.
CA208	Invalid Replacement Folio.
CA209	Replacement Folio not required.
CA210	The cancellation request date is later than the declaration date.
CA211	Cancellation request date limit for global invoice.
CA212	Invalid or nonexistent relationship.
CA300	Invalid User.
CA301	Malformed XML.
CA302	Malformed Seal.
CA303	Seal does not correspond to the issuer or has expired.
CA304	Revoked or Expired Certificate.
CA305	Invalid Certificate.
CA306	The certificate is not of the CSD type
CA307	The CFDI contains a previous stamp.
CA308	Certificate not issued by the SAT.
CA309	Invalid Certificate.
CA310	Invalid CSD.
CACFDI33	Problems with the fields.
CACFDI33	Problems with the XML.

Authentication

Code	Message
AU1000	Uncontrolled Error. Authentication token could not be generated.
AU1001	Unable to create the user. User already exists.
AU1002	Unable to change the password. The current password does not match.
AU1003	Unable to create the Issuer RFC. Already exists. Please contact the Administrator.
AU1004	Unable to save the User. Uncontrolled error.
AU1005	Unable to save the User. The Distributor does not exist.
AU1006	Unable to save the User. The Distributor has insufficient balance.
AU1007	The user being created was previously deleted. It has been restored. Please review the user list again and assign the corresponding stamps.
AU1008	The user being created already exists and belongs to another Distributor. Please try again with different data.
AU2000	The username and/or password are invalid; the service cannot be authenticated.
AU2001	The user has no stamp balance.
AU2002	The user is inactive. Please contact your administrator.
AU2003	Issuer RFC has not signed the manifesto. As a CFDI Certification Provider (PCC), manifesto signing is necessary.
AU2004	Issuer RFC does not belong to the user’s Distributor. Please contact your distributor.
AU2005	Uncontrolled error in the validation of the Manifesto and Issuer RFC.
AU2006	The provided Distributor does not exist. Please verify.
AU2007	The client does not belong to the Distributor.
AU2008	The user does not have privileges to perform this action.
AU3000	The generated token is incorrect or not valid.
AU4000	Unable to validate the token.
AU4100	The provided token is not valid or has expired.
AU4101	The provided token is empty.
AU4102	Unable to retrieve the user. The provided token is invalid.
AU5000	Uncontrolled error. Please contact the administrator if the problem persists.
AU5001	The user does not have sufficient privileges to perform this operation.

Balance

Code	Message
S1000	Uncontrolled Error. Customer balance could not be validated.
S1100	Uncontrolled Error. Customer balance could not be affected.
S2000	The customer’s balance has been depleted. Please contact technical support for more information.
S2100	The expiration date of the customer’s balance has been reached. Please contact technical support for more information.